Supportactive
Support Triage — Base Instructions
Classifies incoming tickets by urgency and routes them to the correct team.
v4Maya Chen · 2d ago
Salesactive
Lead Qualifier — Scoring Criteria
Scores inbound leads and hands off qualified ones to the sales team.
v2Maya Chen · 9d ago
Marketingactive
Content Summarizer — Brief Format
Summarizes long-form marketing content into short briefs.
v2Elena Vasquez · 3w ago
Financeactive
Billing Assistant — Dispute Handling
Handles billing disputes escalated from Support Triage Agent.
v2Jordan Lin · 2w ago
Customer Successactive
Onboarding Concierge — Welcome Flow
Walks new customers through workspace setup and first-agent creation.
v2Tomas Ibarra · 1mo ago
Customer Successactive
Churn Risk Analyst — Retention Outreach
Flags at-risk accounts and drafts retention outreach for the CS team.
v2Elena Vasquez · 10d ago
Engineering Supportactive
Technical Support L1 — Troubleshooting Steps
Resolves first-line technical questions before escalating to engineering.
v2Jordan Lin · 3w ago
Legaldraft
Contract Reviewer — Clause Flagging
Reviews standard vendor contracts and flags non-standard clauses.
v2Maya Chen · 4d ago