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JR

Jordan Reyes

2m ago

Support Triage Agent

active

Got it, thanks — that resolves it.

PN

Priya Nair

18m ago

Billing Assistant

escalated

Thank you, I appreciate the quick turnaround.

SO

Sam Okafor

1h ago

Technical Support L1

resolved

That worked, thank you!

AW

Alicia Wong

3h ago

Onboarding Concierge

resolved

Glad to help — let me know if you run into anything else.

ML

Marcus Lee

26m ago

Lead Qualifier

active

Sounds good, let's set that up.

DK

Dana Kim

45m ago

Contract Reviewer

escalated

Thanks, escalating to legal now.

SO

Sam Okafor

Technical Support L1 · Web widget

resolved
Getting a 401 error when calling the workflows API with my new key — is this expected?
11:02 AM
Your new API key looks correctly scoped, but it hasn't been activated yet — activation can take up to 5 minutes after creation. Can you try again now?
11:03 AM
Thinking

Reading knowledge base

API authentication docs

160ms

Checking key status

220ms

Calling model

Claude Haiku 4.5

210ms

Formatting response

40ms
That worked, thank you!
11:08 AM

Customer

Sam Okafor

sam.okafor@devrelay.app

Handled by

Technical Support L1

Tags

APITechnical